The Help Center

1. What type of tax services do you offer?
We provide a wide range of tax services, including tax preparation, IRS representation, small business tax services, LLC formation services, and more. Explore our services page for a comprehensive list. 

2. How do I schedule an appointment for tax services?
Select Book Appointment on the home page. Please note, each appointment requires a $5.00 deposit

3. What are your service fees? 
Our fees range from $100.00 for the most basic return to $650.00 for a complex return. Service fees can be paid upfront or deducted from your tax refund.

4. Do I have to pay upfront?
No, you can pay for your tax preparation fees from your refund so there's nothing to pay up-front.

5. What documents do I need to bring for tax preparation?
The specific documents vary based on your situation. Check our tax preparation checklist for details.

6. Do you offer electronic filing for tax returns?
Yes, we offer electronic filing services.

7. How will I receive my tax refund?
We offer many safe and secure ways for our clients to receive their refunds. You may receive your refund via direct deposit to your bank account, a cashiers check, or we can load your refund to a prepaid card.

8. How do you handle client confidentiality?
Client confidentiality is our top priority! We have strict security measures in place to safeguard your personal and financial information. This is why Browns Tax Solutions only collects sensitive information via our secured client tax portal.

9. Do you offer tax advance loans?
Yes! We offer tax advance loans up to $7,000. Taxpayers will receive their Fast Cash Advance within hours of loan approval if they request a Green Dot card or a cashier's check, or within 1-2 business days with direct deposit.

10. Can you help me setup a LLC?
Yes! We offer LLC formations service. We can assist you with properly setting up your LLC, EIN, and obtaining a business bank account. Please visit our services page to schedule the LLC Formation service.